Effective Date: March, 2025
1. INTRODUCTION
This Privacy Policy explains how GuardianTV (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website or use our IPTV services. By accessing or using our services, you consent to the practices outlined below.
If you do not agree with any aspect of this policy, please do not use GuardianTV or any of our services.
2. DATA COLLECTION
We may collect and process the following types of personal information:
Contact Information: Name, email address, and phone number.
Payment Details: Billing address, transaction IDs (note: we do not store full credit/debit card numbers).
Technical Information: IP address, device type, operating system, browser type, and connection data.
Service Usage Data: Channels watched, streaming activity, login times, and access logs.
3. HOW WE USE YOUR INFORMATION
Your personal information is collected and used for the following purposes:
To create and manage your IPTV account.
To deliver, maintain, and improve our IPTV service.
To provide customer support and technical assistance.
To prevent fraudulent activity and enforce service rules.
To communicate important updates or offers (opt-in only).
To comply with legal obligations or respond to lawful requests.
4. ACCOUNT SECURITY & ACCESS
GuardianTV provides unique login credentials to each subscriber.
Sharing, modifying, duplicating, or reselling these credentials is strictly prohibited.
Accounts suspected of abuse may be suspended or permanently disabled without notice.
Users are responsible for maintaining the confidentiality of their login details.
5. DATA PROTECTION & STORAGE
All personal information is stored on secure servers using encryption and access control protocols.
We take all reasonable measures to protect your data from unauthorized access, misuse, or disclosure.
We do not sell or share your personal data with third parties for marketing purposes.
6. AVAILABILITY, ERRORS & UPDATES
We strive to ensure all service and product information is accurate and up to date. However, information may occasionally be incorrect, incomplete, or outdated.
GuardianTV reserves the right to:
Modify or correct inaccuracies without prior notice.
Change or update service offerings at any time.
7. THIRD-PARTY SERVICES
Some third-party applications or platforms (e.g., media players, IPTV apps) may be required to access our service.
GuardianTV is not responsible for data collected or privacy practices of third-party software or websites.
We recommend reviewing the privacy policies of any third-party tools you choose to use with our service.
8. LEGAL BASIS & COMPLIANCE
Our data collection and processing practices comply with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
We may disclose your data if required to do so by law, such as to comply with a subpoena or legal investigation.
9. USER RIGHTS
You have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or outdated data.
Request deletion of your data (subject to service obligations).
Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at: [email protected]
10. POLICY CHANGES
GuardianTV reserves the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
We encourage you to review this page regularly to stay informed about how we protect your data.
11. CONTACT US
For any questions, concerns, or data requests, please reach out to our support team:
📧 Email: [email protected]
🌐 Website: https://guardiantv.co.uk
