July 15, 2025
Written by Guardian
If you’re using IPTV Smarters Pro and your EPG (Electronic Program Guide) isn’t displaying correctly—don’t worry, you’re not alone. Many UK users report problems such as missing TV guides, incorrect showtimes, or blank listings. The good news? These issues are typically easy to fix.
We’ll explain what the EPG is, why it may stop working, and how to troubleshoot it quickly so you can get back to enjoying a seamless streaming experience.
The Electronic Program Guide (EPG) functions much like a traditional TV schedule, displaying current and upcoming programmes for each channel. It helps users:
See what’s airing now and what’s next
Plan ahead for favourite shows
Navigate channels more efficiently
Most IPTV providers include EPG data with their subscriptions—but for it to work correctly, the app must stay in sync with the provider’s server.
Many users experience these common EPG issues:
“No EPG” message or completely blank listings
Incorrect dates or times for shows
Incomplete or partial program guides
Outdated guide even after updates by the provider
Fortunately, these can usually be resolved with just a few simple adjustments.
Follow these easy steps to resolve EPG problems and get your TV guide working again:
Often, a simple manual refresh is all that’s needed.
Steps:
Open IPTV Smarters Pro
Select your profile (Xtream Codes or M3U login)
Go to Live TV
Tap the three-line menu icon (usually top-right)
Choose Refresh EPG or Reload EPG
Give it a few seconds—your guide should begin updating.
If showtimes are off, a time zone mismatch may be the culprit.
To fix this:
Go to Settings > General Settings
Find EPG Time Correction or Time Shift
Adjust the offset (try +1, +2, or -1 hour) to match UK time
The correct setting depends on your provider’s server location.
If refreshing and time correction don’t work, clearing the app’s cache can help.
On Firestick or Android devices:
Go to Settings > Applications > Manage Installed Apps
Select IPTV Smarters Pro
Tap Clear Cache, then Clear Data
Reopen the app and log in again with your IPTV credentials
If the EPG is still malfunctioning, the issue might be on the provider’s end.
Ask them:
“Is your EPG URL currently active and working?”
“Do you have a new EPG format or source I should use?”
“Are there any ongoing server issues?”
Your provider may need to refresh or replace their EPG feed.
Not all IPTV services are equal. A reputable provider—such as Best IPTV UK—offers fast EPG syncing, accurate listings, and responsive customer support.
Cheaper or unverified services often provide limited or unreliable EPG data, which can lead to ongoing frustrations.
While EPG problems in IPTV Smarters Pro can be annoying, they’re usually simple to fix. Whether it’s a quick refresh or adjusting your time zone, most users can restore their guide in just a few minutes.
Keeping your app up to date and working with a trustworthy provider ensures your streaming setup runs smoothly—so you can focus on what really matters: enjoying your favourite shows without interruption.
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